Agents

Partner with C&M Transport in Cleveland, OH

C&M Transport is inviting new truck brokers onto our team. By working with our company, you will have the opportunity to build your network while trusting freight to one of the most reputable names in the industry. With headquarters in Painesville, Ohio, and 17 locations nationwide, we offer transport services throughout the country and into Canada. Get in touch today to learn more.

Shipping Agent Responsibilities

Freight agents or brokers are the liaisons between shipper and carrier. As a C&M Transport broker, you will facilitate communication between our company and our clients to ensure the smoothest possible service with maximum satisfaction. Your responsibilities may include:

Negotiating prices, preparing quotes, and handling payments.
Scheduling and supervising pickup appointments to guarantee a smooth handoff.
Optimizing driving routes to eliminate inefficiencies and deadhead miles.
Overseeing shipments and relaying in-transit updates between the driver and the client.
Managing and resolving complications that arise during a delivery.
Arranging recovery options in case something goes wrong.
Establishing and building positive carrier-client relationships.
Expanding C&M Transport’s client network.

By completing these tasks, you will ensure that day-to-day 3PL logistics services run smoothly. You will be an indispensable and valued part of the C&M Transport team.

Essential Skills for Truck Brokers

C&M Transport’s agents play an invaluable role in maintaining our excellent reputation. Our brokers are responsible for expanding our client network and guaranteeing our deliveries. This is why we only work with reputable brokers. Agents at C&M Transport should exhibit the following skills:

Communication: As a freight agent, you will be interacting regularly with drivers and clients. You will need strong interpersonal skills and the ability to convey information clearly.
Time management: You will be coordinating deadlines and driver timelines as well as your own workflow. Excellent time management skills are essential.
Problem-solving: When issues arise with a delivery such as delays, equipment breakdowns, and lost goods, you must be able to think quickly and solve problems.
Analysis: Effective brokers will be able to evaluate data related to shipping rates and market demand to make informed decisions during negotiation.
Marketing: Not only will you be meeting sales targets, but you will also generate leads through cold calls, networking, and other tactics for client acquisition.

With these skills, you will maximize supply chain efficiency, improve delivery times, and prevent damage for every delivery you oversee.

Advantages of a Trucker-Led Company

As a freight broker, you understand the importance of working alongside high-value carriers. No matter how much work you put in, your commitments will collapse if the carrier does not follow through with reliable service. Your reputation depends on your partners.

C&M Transport is a family-owned company with a great reputation within the industry. Because we started out as road drivers ourselves, we understand the demands of the industry. We’ve also been in operation for over 30 years and have plenty of experience. This deep familiarity allows us to negotiate confidently and effectively. It also provides you with peace of mind that our assurances are made from experience and that we can follow through on what we promise.

This extensive experience also informs our decision to cover driver expenses. Diesel fuel, maintenance, and permit fees are all paid for by C&M Transport. With the essentials taken care of, you can plan and promise service with the expectation of fewer constraints and a smoother all-around experience.

Why Work for Us?

By working with C&M Transport, you will have the opportunity to operate your own business under a reputable industry name. We also offer a variety of advantages, from state-of-the-art technology and nationwide connections to competitive employee benefits, including:

24/7 dispatch operations with advanced communications.
A full accounting staff to accommodate your needs.
A state-of-the-art TMS system.
Specialized equipment to accommodate various hauling needs.
Drivers see few deadhead miles.
Connections with 17 locations across the country.
Excellent safety records and awards.
Full coverage for general liability and auto insurance.
No upfront costs involved.
One of the most competitive compensation programs in the industry.

In addition, you gain the advantage of our trusted name. Experienced brokers are more in demand than ever. Work your network and establish your foothold in a constantly growing market. You can trust us to handle the freight.

Become a C&M Transport Agent Today

Are you interested in joining our team? If you have what it takes to perform as a C&M Transport truck broker, now is the time to get started. Our headquarters are in Painesville, OH, and we have 17 additional locations that expand our services throughout the United States and into Canada. For more information on partnering opportunities with our company, please contact us by inquiring below or by calling Mike Pettrey toll-free at 800-953-0802.