When looking to ship or receive goods, you may have heard the term white glove service. But what does this specialized service entail and how do you know if it’s useful to you? C&M Transport, based in Painesville, Ohio, provides expert expedited shipping and 3PL management services nationwide. We specialize in white glove shipping services with inside delivery and rigging crews upon request. Here, we detail what customers can expect when opting for white glove service and the advantages it can provide.
Understanding White Glove Services
White glove services is a term used to describe specialized shipping and handling that offers an elevated level of care and attention to detail. Most people elect for white glove shipping and delivery service because they want peace of mind and assurance that their shipment is in good hands. Many customers appreciate the human touch associated with this shipping and delivery service.
The benefits of white glove service go beyond the exceptional care provided with shipping. Customers can expect the following advantages when they choose white glove shipping from a logistics company:
More Damage-Free Deliveries
With white glove service, extra care is applied to all parts of the shipping process, including handling, shipping, delivering, unloading, unpacking, and setting up the product if necessary. This added attention significantly reduces the chance of damage in transit or during handling.
More On-Time Deliveries
While meticulous attention to detail is crucial to white glove service, speed and efficiency are equally important. Enhanced efficiency can lead to faster delivery times, positively impacting on-time delivery rates.
Improved Customer Experience
As with many similar services, the top priority is customer satisfaction with white glove shipping. Everything that’s offered with white glove services, from efficient delivery to added care, is geared toward enhancing the overall customer experience.
White glove service can be especially beneficial to individuals and organizations who deal in expensive, high-end, or fragile items. If you sell or handle the following items, you may find white glove shipping and delivery especially advantageous for your business:
- Rare artwork, antiques, and other irreplaceable items
- High-end medical equipment, medications, technology, and other large machinery
- Expensive materials for high-end home renovations, such as countertops, handcrafted fireplaces, and cabinets
- Entertainment equipment like recording gear, sound boards, and stage materials
- Consumer goods, perishable items, and regularly scheduled inventory shipments
White Glove Shipping With C&M Transport
The team at C&M Transport prides itself as an industry leader in specialized white glove services. Our trucking company uses efficient methods to offer superior services to customers in a wide range of industries, such as medical, retail, and entertainment. Because of the varying needs of our clients, we use different specialized equipment to help get the job done, including:
- Sprinter vans
- Lift gates
- Straight trucks
- 53-foot tractors
To ensure on-time deliveries, C&M Transport uses advanced systems and software to track trucks and loads and to coordinate communication with drivers. In addition, we provide customers access to track and trace technology, enabling them to track every load and parcel.
C&M Transport is a family-owned and operated business. Although we are headquartered in Cleveland, Ohio, we have 17 additional locations that enable us to provide service across the country. To learn more about our premium offerings or how you can take advantage of our white glove shipping services, contact us today at C&M Transport.